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Registration Policies

Registration Policies

Refunds

All race registrations and product purchases are non-refundable, even in the event of race cancellation.

The only exception is for official military deployment (CED orders). Refunds WILL NOT be given for TDY or PCS orders. If you are deployed during the race, you may send a copy of your CED orders to usaf.marathon@us.af.mil to receive a refund of your race registration (product purchases are still non-refundable).

During registration, you have the option to purchase a protection plan which insures your registration and product purchases through a third party provider. Details of insurance policy can be found here.

If you have already registered and can no longer participate, you may defer your registration to the following year (see Deferrals section below).

Deferrals

If you are already registered for a 2020 race but can no longer participate, you may defer your registration to 2021. Product purchases will NOT carry over; only your race registration.

The deferral window is open from June 1 – August 31, 2020. No deferrals will be accepted after August 31. Cost for all deferrals is $15.

To defer, go to our registration page and start a new registration. Select the option ‘Defer Your 2020 Registration,’ fill out the form, and complete the transaction.

Race Transfers

If you are already registered for one of our events, you may transfer to a different distance.

The deadline to transfer to a different distance is August 31, 2020, or whenever the race you want to transfer into sells out, whichever comes first.

Cost for all race transfers is $10, plus any difference between the price you originally paid and the current price of the distance you’re transferring into. If you’re transferring into a distance that costs less than what you already paid, you will only be charged the $10 transfer fee (no refunds for the price difference).

To transfer to a different distance, go to our main registration page and click the Transfer button. Sign in using the email and password you used during your initial registration. Click ‘To a New Sub-Event’, select your race registration, then follow the prompts to complete your transfer.

 

Person-to-person transfers are NOT permitted. If  you are registered and can no longer participate, you may defer your registration to the following year (see Deferrals section above).

Packet Pick-Up

Participants must pick up their packets at the Health & Fitness Expo on Thursday or Friday. If you are unable to do so, you may do one of the following:

  1. Have someone else pick up your race packet for you. To do so, you must fill out and sign a Bib Pick-Up Authorization Form and give it to your representative, along with a copy of your photo ID. Your representative must bring the signed form, copy of your photo ID, and their own photo ID to packet pick-up. Representatives without all three items will NOT be permitted to pick up your race packet, no exceptions.
  2. Purchase the Race Day Packet Pick-Up option (must be purchased by August 21). You may purchase this as an add-on during your initial registration, or go back to our registration page and purchase it later in the Post Registration Product Buys section. This option allows you to pick up your packet on Saturday.